EasyLighting.co.uk Information
We hope that we have made purchasing as easy as possible. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping basket. After you have finished your selection, click on Checkout.
Delivery
Please allow 14 days for delivery, though, with many stock items we aim to deliver within 5 working days. We do not deliver on Saturdays unless by special request. There will be a carriage charge for Saturday delivery. If any of your order is not available within 14 days we can back order it for you, you will be contacted with the option to cancel if you wish. All goods are sold subject to availability.
Carriage
Carriage to mainland U.K. destinations will be by carrier at a charge of £9.00 per order. Delivery is free to mainland U.K. for orders over £75.00. If you need your order urgently contact us by telephone before placing your order.
Small items may be dispatched by Royal Mail or carrier, at our discretion, at a charge of £6.50 per order, for orders below £20.
We can deliver to one of the U.K. islands, Northern Ireland or Eire but there will be a shipping cost. Please contact us by telephone or email before you place your order. Goods must be checked at time of delivery. If this is not possible they must be signed for as unchecked.
Please check your order as soon as possible after delivery. If any item you receive is damaged or your order is not complete, we must be informed by email within 48 hours. We will refuse any claim, either for short order or damage if we are not informed within this timescale..
Our carriers will make all possible efforts to deliver your order without a problem occuring. If however, in the unlikely event that they are not able to deliver to the specified address, it may be necessary that you pick up your order from the local depot.
Payment
If payment not made by Credit Card but by cheque, goods will not be dispatched until funds have cleared. Cheques must be made payable to Aladdins Lighting (Our Shop). All products carry a 7-day money back guarantee.
Returns
Email us to say that you will be returning your order, which must be returned to us within 7 days. The item should have not been installed or modified and must be in its original packaging. The Item must be in a resaleable condition. Labels or addressing should be put only on external packaging and not on the item packaging. We advise that you return any goods by recorded Royal Mail and are insured against breakage as we will not accept any liabilty for items damaged in transit that are returned to us. Items should be returned to the address at the bottom of this page.
Installation
We advise that the products be installed by a qualified Electrician. Liability will not be accepted for the improper installation of our products.
Privacy
It is always our intention to protect your privacy. We will only use the information that we collect lawfully (in accordance with the data protection act 1998). Information is collected only in order to process your order. Credit card details are deleted from the system as soon as your order has been processed.
Our Postal Address
If you would like to contact us by post, please post your enquiries to the following address:
Easylighting.co.uk
C/O Aladdins Lighting
Unit 7
Wellesley Road
Long Stratton
Norwich
NR15 2PD
or please telephone our enquiry line: 0870 350 7440